Interview structure:
- 00.00 min Introduction
- 02.09 min Structuring your online community
- 03.52 min Pre-launch: Thinking about newsletters
- 06.06 min Where to find your users
- 08.32 min Things community managers should do to prepare for the launch
- 12.22 min The launch: Making users feel welcomed and engaged
- 15.31 min Converting visitors into registered users
- 19.53 min Encouraging the production of organic content
- 23.31 min Most popular types of content
- 19.53 min Helpful Zapnito features
- 28.20 min Initiating room conversations
- 29.22 min Post-launch, what now? Furthering engagement
- 31.28 min The importance of regularity
- 34.21 min Tools to measure engagement
- 37.10 min Thirza’s advice to community managers
Comments
This is such a great interview Georgina and Thirza. Some very good tips here for other clients.