Waimai Lo (She/Her)

Director of Client Operations, Zapnito

About Waimai Lo

Hi, I’m Wai, Director of Client Operations at Zapnito. I help our customers to power Community-Led Growth by consulting on their community engagement strategy to help drive value and ROI. I have +20 years experience helping SaaS and digital media tech business' with their customer led strategies so always open to sharing my insights on how to build and grow a thriving expert community using our tools and proven methodologies. Let’s connect!

Areas of Expertise

Advertising Digital Marketing Engagement SaaS Startups Strategy Web Technology

Intro Content

Customer Exclusive

Launching our NEW "Lunch n Learn" Sessions

Here is a short Welcome Video from Waimai Lo on our *new* "Lunch n Learn" sessions! Please watch the short clip to find out more on what we will be covering and how these sessions can help you. We hope you enjoy them!

Influencer Of

Popular Content

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Channels contributed to:

Customer Stories News & Updates Jobs

Rooms participated in:

Platform Updates Customer Community Community Management

Recent Comments

Jan 25, 2023
Replying to Waimai Lo

Hi @Sheetal Chavda 
Here is the article on 'Curated Newsletters'. We will need to enable this feature for you so please email: support@zapnito.com once you are ready to proceed/set these up. 

Hi @Jodi Hughes 
Thank you for your question - I don't think that it can but let me follow up with you on that. Incoming DM :) 

Dec 14, 2022
Replying to Victoria Hart

Thanks so much @Waimai Lo for the opportunity to chat about our communities! 

You are most welcome Torie!! :-D

Oct 27, 2022

Hi @Sheetal Chavda 

Here is the article on how you can add users via 'Bulk Upload'. Hope it helps! 

Aug 30, 2022

@Sheetal Chavda Here is another short video published by the GoSquared team which I thought you might find helpful. 

Aug 30, 2022

Hi @Sheetal Chavda 
Here is the article on 'Curated Newsletters'. We will need to enable this feature for you so please email: support@zapnito.com once you are ready to proceed/set these up. 

Aug 30, 2022

Hi @Sheetal Chavda 
Great to see you today! Please find a short video on 'How-to' for Automated Messages. Hope it helps and do let me know if you have any questions. 

Aug 25, 2022

Hi @Robert Allen 

I hope you find this content helpful! We run these Customer Webinars on a quarterly schedule, we will make sure that we send you the invite to our next one in October 2022. 
Looking forward to seeing you there! 

Best, Wai

Aug 25, 2022

Hi @Emma Bird 

Here is the recording for the latest Customer Quarterly Webinar from July 2022 as discussed! Happy watching :)

Wai

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