Waimai Lo (She/Her)Director of Client Operations, Zapnito
- Meet The Team
- United Kingdom
About Waimai Lo
A service-centric management professional with over 20 years’ experience driving continuous provision of top quality products / services for global organisations within digital, SaaS, media and adtech. Leading client operations at Zapnito ensuring a best-in-class customer experience, success and support.
Feel free to connect with me for any questions or further help with your Zapnito community requirements.
Areas of Expertise
Channels contributed to:Customer Stories News & Updates Jobs
Rooms participated in:Platform Updates Customer Community Zapnito Client Feedback + Quotes (internal Room)
@Sheetal Chavda Here is another short video published by the GoSquared team which I thought you might find helpful.
Hi @Sheetal Chavda
Great to see you today! Please find a short video on 'How-to' for Automated Messages. Hope it helps and do let me know if you have any questions.
Hi @Robert Allen
I hope you find this content helpful! We run these Customer Webinars on a quarterly schedule, we will make sure that we send you the invite to our next one in October 2022.
Looking forward to seeing you there!
Hi @Emma Bird
Here is the recording for the latest Customer Quarterly Webinar from July 2022 as discussed! Happy watching :)
HI @Emma Bird
It was great to meet you this morning! As promised, here is the Events Noticeboard video introduction. In this Platform Updates Room, you will see various other articles on the latest releases along with the recorded Customer Quarterly Webinars. I'll tag you in the latest one I hosted with the team in July 2022. Hope this is helpful and let us know if you have any questions or feedback!
Thanks so much
Hi @Alexis Welp @Chante Frazer it was great to meet you both this morning! Here is the article on Groups that I mentioned on our call - some exciting updates that will be coming this week :)