A technical leader and hands-on CTO with 19 years' experience implementing web technologies. I lead the technical delivery of the Zapnito platform, ensuring a scalable multi-tenant architecture, disruption-free daily release cycles and a highly effective development team that delivers platform enhancements for our customers. Get in touch with me to discuss your requirements for this or any Zapnito network or to share your feedback at any time.
I highly value UX, and will advocate for thoughtful and frictionless implementation of a UI and user story with a functional approach.
I'm passionate about working on products that solve real world challenges and am happiest when working in a team of people who care. I will lead when when it is required, but will always seek opportunities to learn from my peers.
What I crave most is a chance to write code with purpose, ownership and the opportunity to grow with that codebase.
A service-centric management professional with over 20 years’ experience driving continuous provision of top quality products / services for global organisations within digital, SaaS, media and adtech. Leading client operations at Zapnito ensuring a best-in-class customer experience, success and support.
Feel free to connect with me for any questions or further help with your Zapnito community requirements.
My background is in technology, professional services and digital media. I co-founded Zapnito due to a number of related observations from my time in these sectors: 1) the social web is creating a huge amount of noise 2) expertise that brands have built up over decades is being drowned out and hidden from those that need it 3) these brands are therefore losing their audience to often undeserving and unhelpful sources, and 4) people are finding it harder to access the expertise that they truly value. I therefore decided to create Zapnito, a white-label platform to help trusted brands reclaim their audiences via expert-driven knowledge networks.
I have worked in the publishing industry for 8 years in academic journals and corporate publications, developing expertise across a variety of subjects from print logistics to content marketing. Please get in touch with any questions and I hope to be able to help you develop a successful Zapnito community.
Zapnito is the SaaS online community platform for intelligence-driven organizations. We power branded, expert communities that allow members to learn, share knowledge and collaborate.
An all-in-one community and learning platform, Zapnito provides all the tools you need to engage, retain and grow your communities so they stay longer, spend more, and encourage others to do the same.
I joined Zapnito in 2018 with my main focus being customer support, whilst I also now operate as part of the Engineering team. I have a keen eye for detail and I'll leave no stone unturned to ensure that customers get the most out of, and ultimately enjoy using Zapnito!
My academic roots are in economics and mathematics and my professional roots are in financial analysis. My background has given me a wealth of experience in research, data interpretation and analysis. I have a close attention to detail, innate curiosity and ‘big picture’ awareness that I use to support the rest of the Zapnito team in truly understanding our customers' businesses. My aim is to ensure that both they and we succeed.
For nearly 20 years, I've worked in the digital media sector, with hands-on experience in editorial, marketing, sales and R&D. I'm passionate about engaging and understanding customers to develop great content and products. Formerly Chief Product & Customer Officer at Zapnito, I'm now an advisor to the company.