Joy Moore works in product development, workflow optimization, go-to market strategy, and expert communities in the scholarly publishing ecosystem, with a firm focus on positive user experience as the guiding principle. Her career started as an editorial assistant for the Journal of Investigative Dermatology, after which she held publishing management, product development, user experience direction, and business development positions at Blackwell Science, Nature Publishing Group, Seed Media Group, and Silverchair Information Systems. She has a passion for finding the optimal pathways to turn information into knowledge that yields the greatest outcomes. Today she enjoys her work as a consultant and advisor to companies like Zapnito who are committed to doing just that.
As a driven healthcare technology leader, I am passionate about growing organizations and delivering innovative solutions which make healthcare easy, efficient and profitable. I bring progressive leadership experience having planned, built, and operated digital business units and solutions across financial services, care delivery, health plan, product and service organizations.
I joined Zapnito in 2018 with my main focus being customer support, whilst I also now operate as part of the Engineering team. I have a keen eye for detail and I'll leave no stone unturned to ensure that customers get the most out of, and ultimately enjoy using Zapnito!