In her spare time, Lauren enjoys singing, writing songs and jokes, swimming, and learning new technologies. 

Lauren has a background in teaching with a master's in Instructional Technology and Media from Teachers College, Columbia University, and a bachelor's of science in Elementary Education with a second major in Creative Writing.

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A service-centric management professional with over 20 years’ experience driving continuous provision of top quality products / services for global organisations within digital, SaaS, media and adtech. Leading client operations at Zapnito ensuring a best-in-class customer experience, success and support.

Feel free to connect with me for any questions or further help with your Zapnito community requirements.