- Zapnito Ltd.
- United Kingdom
About Charles Thiede
Hi, I’m Charles Thiede, CEO & Cofounder at Zapnito. We help businesses power Community-Led Growth by developing our methodology and giving our customers the tools they need to get the most out of their platform. My background is in Healthcare Financial Services, Business Information & Product Development. Looking forward to connecting with you.
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Looking forward to seeing everyone Thursday morning.
I have been thinking about the topic a lot. One of the things that occurred to me is that most of us have (professionally) lived through at least one recession. So it is not new ground. But what is unprecedented is that we have come out from a pandemic - something none of us have experienced before. I wonder how the pandemic has changed work and priorities so much that the normal playbook for a recession needs to change. That the Customer Experience and Customer retention is the most important on the list (of the usual suspects: cost savings, debt financing, travel budget cuts). The pandemic accelerated the future of work. How will the recession look today? It is a new lens. And what is the role of Community in this.
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Thank you to all who joined the Executive Breakfast. We will be launching an Executive Breakfast every quarter in London and potentially a virtual breakfast for our North American and European clients and partners. Looking forward to seeing everyone at these as we go!
Wonderful news - congratulations, Zapnito team! 👏 Excited to see what's coming next for you.
Thank you Nikol! Hope you are well.
Huge congratulations. So well deserved and great recognition of all that you have achieved to date. Looking forward to seeing the next phase of spectacular growth.
Thanks Susanna! We could not have got here without your support and our amazing Advisors and Investors like you!
Great article Henry. I have been avoiding watching the social dilemma. Here is a great video about how Google and (unlikely) FB can make the shift to value:
https://www.youtube.com/watch?v=qQ-PUXPVlos
This is such a great interview Georgina and Thirza. Some very good tips here for other clients.
A small but very helpful feature for us panel users. Thanks Laura and team!
This is an excellent article!
Nice update, thank you. Just a shame the courses don't seem to come up in the results. Is that something you may add in the future?
Hi Olivia. This is definitely V1 of the search. This feedback is super helpful. We will be adding to the feature set as we go. Thanks.