Max Inchcoombe

Marketing Manager, Zapnito
Waimai Lo

Director of Client Operations, Zapnito

A service-centric management professional with over 20 years’ experience driving continuous provision of top quality products / services for global organisations within digital, SaaS, media and adtech. Leading client operations at Zapnito ensuring a best-in-class customer experience, success and support.

Feel free to connect with me for any questions or further help with your Zapnito community requirements.    

Karien Stroucken

Programme Director, Zapnito

With a BA in Business, MA in Mass Communication & Culture, (an upcoming BA in Geoscience) and years of work experience, I have developed a solid knowledge of science and technology, project & design processes, co-creation, rapid prototyping, product development and general business conduct.

Maria Teodora Craiu

Customer Success Executive, Zapnito

I am a creative, open-minded and sociable person, with a focus on maintaining customer relationships and supporting them at all times. Having a vast experience as a Customer Success Executive and a Data analyst in multiple industries, I am more than happy to help with any inquiries, so please feel free to reach out!

Charles Thiede

CEO & Co-Founder, Zapnito Ltd.

My background is in technology, professional services and digital media. I co-founded Zapnito due to a number of related observations from my time in these sectors: 1) the social web is creating a huge amount of noise 2) expertise that brands have built up over decades is being drowned out and hidden from those that need it 3) these brands are therefore losing their audience to often undeserving and unhelpful sources, and 4) people are finding it harder to access the expertise that they truly value. I therefore decided to create Zapnito, a white-label platform to help trusted brands reclaim their audiences via expert-driven knowledge networks.
Thane Kerner

Chief Executive Officer, Silverchair Holdings LLC

I spend my energy creating and evolving business strategies for professional, educational, and scholarly knowledge services, and the technical ecosystem required to execute on those strategies. In the current environment my focus is on actionable business intelligence, tailoring user experience to capture new markets, and optimizing multi-device utility.
Alex Martinez

Founder / NED, Procurement Leaders

Experienced leader, start-up founder and board member with deep expertise in b2b intelligence, membership networks, communities, platforms and events.
James Gill

CEO, GoSquared

Henry Burt

Marketing Executive, Zapnito

Georgina Sánchez Moles

Customer Success Executive, Zapnito Ltd.

It's a pleasure to meet you! I'm the customer success executive at Zapnito. I help businesses develop their websites, grow their online community and organise events. If you have any questions, don't hesitate to get in touch!

Zapnito is the SaaS online community platform for intelligence-driven organizations. We power branded, expert communities that allow members to learn, share knowledge and collaborate.

An all-in-one community and learning platform, Zapnito provides all the tools you need to engage, retain and grow your communities so they stay longer, spend more, and encourage others to do the same.

Charles Thiede

CEO and Co-Founder, Zapnito Ltd.

My background is in technology, professional services and digital media. I co-founded Zapnito due to a number of related observations from my time in these sectors: 1) the social web is creating a huge amount of noise 2) expertise that brands have built up over decades is being drowned out and hidden from those that need it 3) these brands are therefore losing their audience to often undeserving and unhelpful sources, and 4) people are finding it harder to access the expertise that they truly value. I therefore decided to create Zapnito, a white-label platform to help trusted brands reclaim their audiences via expert-driven knowledge networks.

Verónica Reyero

Researcher, Antropología 2.0

I am co-founder of Antropologia 2.0, an ethnographic agency that helps other organisations to understand better their clients, audiences, employees, and the sociocultural context in which they operate.
Sven Fund

Managing Director, Knowledge Unlatched

Specialties: Scientific Publishing, Change Management, Leadership, Open Access, Startups
Chris Sprenger

Head of Solutions, Zapnito

I specialise in expert digital communities. My background is in business intelligence as well as running the commercial elements of membership driven businesses. I have a keen interest in the concept of customer participation and stand behind the importance of making tech as ethical as possible.

Carme Raventos

Account Manager, Zapnito

Nicola Fine

Marketing Director, Zapnito

I've worked in B2B marketing for 6 years now, across corporate events and professional services. I love digital marketing and analytics, and finding ways to make B2B as exciting as B2C.

Susanna Kempe

CEO, Flying Trumpets

A digital, marketing leader with 20+ years experience in international B2B and media businesses, the last 15 of them at Board level. Susanna's digital experience includes being CEO of the iconic WGSN, growing its customer base and profits to historic highs. An American, German, Brit, she understands global markets completely, has worked all over the world and launched businesses in China, Japan and India. Her extensive M&A experience includes buying a whole portfolio of Performance Improvement businesses, data businesses and successful PE exits. Susanna is steeped in events experience. She began her career at IIR and was part of the management team that sold to Informa. There she was the CMO before moving to Emap Networks as CEO, transforming the events business and achieving record profits. She was also a NED of WTG and the interim CEO of Industry Dynamics. More recently while the Global Partner for Content and Marketing at Brunswick Group, she implemented a new digital first strategy, GTM approach and corporate re-brand. Susanna is now the CEO of the Laidlaw Foundation which invests in the education of the underprivileged and under represented in order to break the cycle of poverty, reduce inequality and produce a new generation of leaders. She also has her own boutique consultancy, Flying Trumpets, helping CEOs and Boards position their personal brands and grow their company profits through content, marketing, innovation and digital.
Laura Templer

Head of Customer Success, Zapnito

I have worked in the publishing industry for 8 years in academic journals and corporate publications, developing expertise across a variety of subjects from print logistics to content marketing. Please get in touch with any questions and I hope to be able to help you develop a successful Zapnito community.

Matteo Depalo

Senior Software Engineer, Zapnito

Zapnito is the SaaS online community platform for intelligence-driven organizations. We power branded, expert communities that allow members to learn, share knowledge and collaborate.

An all-in-one community and learning platform, Zapnito provides all the tools you need to engage, retain and grow your communities so they stay longer, spend more, and encourage others to do the same.

Alex Thompson

Customer Support Engineer, Zapnito Ltd

I joined Zapnito in 2018 with my main focus being customer support, whilst I also now work alongside the Development team. I have a keen eye for detail and I'll leave no stone unturned to ensure that customers get the most out of, and ultimately enjoy using Zapnito!