Ed Phillips

Front End Software Engineer, Zapnito
Karl Freeman

VP of Engineering, Zapnito

Jenefer Thoroughgood

Managing Director, Thoroughly Good Consulting

For nearly 20 years, I've worked in the digital media sector, with hands-on experience in editorial, marketing, sales and R&D. I'm passionate about engaging and understanding customers to develop great content and products. Formerly Chief Product & Customer Officer at Zapnito, I'm now an advisor to the company.

Charles Thiede

CEO and Co-Founder, Zapnito Ltd.

My background is in technology, professional services and digital media. I co-founded Zapnito due to a number of related observations from my time in these sectors: 1) the social web is creating a huge amount of noise 2) expertise that brands have built up over decades is being drowned out and hidden from those that need it 3) these brands are therefore losing their audience to often undeserving and unhelpful sources, and 4) people are finding it harder to access the expertise that they truly value. I therefore decided to create Zapnito, a white-label platform to help trusted brands reclaim their audiences via expert-driven knowledge networks.

Waimai Lo

Director of Client Operations, Zapnito

A service-centric management professional with over 20 years’ experience driving continuous provision of top quality products / services for global organisations within digital, SaaS, media and adtech. Leading client operations at Zapnito ensuring a best-in-class customer experience, success and support.

Feel free to connect with me for any questions or further help with your Zapnito community requirements.    

Dan Parry

Junior Software Engineer, Zapnito

With a BA in Business, MA in Mass Communication & Culture, (an upcoming BA in Geoscience) and years of work experience, I have developed a solid knowledge of science and technology, project & design processes, co-creation, rapid prototyping, product development and general business conduct.

Georgina Sánchez Moles

Associate Product Manager, Zapnito Ltd.

It's a pleasure to meet you! I'm Zapnito's Associate Product Manager.

Carme Raventos

Account Manager, Zapnito

Nicola Fine

Marketing Director, Zapnito

I've worked in B2B marketing for 6 years now, across corporate events and professional services. I love digital marketing and analytics, and finding ways to make B2B as exciting as B2C.

Laura Templer

Head of Customer Success, Zapnito

I have worked in the publishing industry for 8 years in academic journals and corporate publications, developing expertise across a variety of subjects from print logistics to content marketing. Please get in touch with any questions and I hope to be able to help you develop a successful Zapnito community.

Matteo Depalo

Senior Software Engineer, Zapnito

Zapnito is the SaaS online community platform for intelligence-driven organizations. We power branded, expert communities that allow members to learn, share knowledge and collaborate.

An all-in-one community and learning platform, Zapnito provides all the tools you need to engage, retain and grow your communities so they stay longer, spend more, and encourage others to do the same.

Alex Thompson

Customer Support Engineer, Zapnito Ltd.

I joined Zapnito in 2018 with my main focus being customer support, whilst I also now operate as part of the Engineering team. I have a keen eye for detail and I'll leave no stone unturned to ensure that customers get the most out of, and ultimately enjoy using Zapnito!

Into my fourth year at Zapnito now, some of my responsibilities include email marketing, running the social media accounts, site/community reporting, event organising and sales assistance. If you have any questions for me on Zapnito or what we do, I'll be happy to help!

Steve Thompson

Strategy Advisor, Zapnito Ltd.

My academic roots are in economics and mathematics and my professional roots are in financial analysis. My background has given me a wealth of experience in research, data interpretation and analysis. I have a close attention to detail, innate curiosity and ‘big picture’ awareness that I use to support the rest of the Zapnito team in truly understanding our customers' businesses. My aim is to ensure that both they and we succeed.

Matt Hall

Creative Director, Zapnito

Creative Director at Zapnito. Former Design Lead at Sporting Index and Senior Designer at Informa Business Information. Over 9 years experience in UX/UI design and front end-development.

Jon Beer

CTO & Co-Founder, Zapnito

A technical leader and hands-on CTO with 19 years' experience implementing web technologies. I lead the technical delivery of the Zapnito platform, ensuring a scalable multi-tenant architecture, disruption-free daily release cycles and a highly effective development team that delivers platform enhancements for our customers. Get in touch with me to discuss your requirements for this or any Zapnito network or to share your feedback at any time.