Alex Thompson

Customer Support Engineer, Zapnito Ltd
Maria Teodora Craiu

Customer Success Executive, Zapnito

I am a creative, open-minded and sociable person, with a focus on maintaining customer relationships and supporting them at all times. Having a vast experience as a Customer Success Executive and a Data analyst in multiple industries, I am more than happy to help with any inquiries, so please feel free to reach out!

Karl Freeman

VP of Engineering, Zapnito

Chris Sprenger

Head of Solutions, Zapnito

I specialise in expert digital communities. My background is in business intelligence as well as running the commercial elements of membership driven businesses. I have a keen interest in the concept of customer participation and stand behind the importance of making tech as ethical as possible.

Georgina Sánchez Moles

Customer Success Executive, Zapnito Ltd.

It's a pleasure to meet you! I'm the customer success executive at Zapnito. I help businesses develop their websites, grow their online community and organise events. If you have any questions, don't hesitate to get in touch!

Charles Thiede

CEO and Co-Founder, Zapnito Ltd.

My background is in technology, professional services and digital media. I co-founded Zapnito due to a number of related observations from my time in these sectors: 1) the social web is creating a huge amount of noise 2) expertise that brands have built up over decades is being drowned out and hidden from those that need it 3) these brands are therefore losing their audience to often undeserving and unhelpful sources, and 4) people are finding it harder to access the expertise that they truly value. I therefore decided to create Zapnito, a white-label platform to help trusted brands reclaim their audiences via expert-driven knowledge networks.

Zapnito is the SaaS online community platform for intelligence-driven organizations. We power branded, expert communities that allow members to learn, share knowledge and collaborate.

An all-in-one community and learning platform, Zapnito provides all the tools you need to engage, retain and grow your communities so they stay longer, spend more, and encourage others to do the same.

Carme Raventos

Account Manager, Zapnito

Verónica Reyero

Researcher, Antropología 2.0

I am co-founder of Antropologia 2.0, an ethnographic agency that helps other organisations to understand better their clients, audiences, employees, and the sociocultural context in which they operate.
Nicola Fine

Marketing Director, Zapnito

I've worked in B2B marketing for 6 years now, across corporate events and professional services. I love digital marketing and analytics, and finding ways to make B2B as exciting as B2C.

Laura Templer

Head of Customer Success, Zapnito

I have worked in the publishing industry for 8 years in academic journals and corporate publications, developing expertise across a variety of subjects from print logistics to content marketing. Please get in touch with any questions and I hope to be able to help you develop a successful Zapnito community.

Kam Arkinstall

Advisor, Zapnito

I've worked in marketing and communications for over a decade, with experience in the charity sector, STM publishing, and agency-side for a variety of clients. In that time I've done everything from brand development to media relations. But my real passion is for all things digital, particularly content marketing and social media. Love: strategy, plain English, tea. Hate: corporate jargon.
Max Inchcoombe

Marketing Manager, Zapnito

Into my fourth year at Zapnito now, some of my responsibilities include email marketing, running the social media accounts, site/community reporting, event organising and sales assistance. If you have any questions for me on Zapnito or what we do, I'll be happy to help!

GoSquared offers real-time user-level analytics for sites and apps. With people analytics, powerful filtering, events and ecommerce tracking, it puts all your user-level data in one place. Our mission is to give teams easier access to information on their visitors, users and customers so that they can build personal and meaningful relationships with them. On G2 Crowd, GoSquared has 4.7/5 stars and was recognised as a Top Performer in their Best Digital Analytics buyers guide.
Aaron Chambers

Developer, Strange Studios

I've been working in technology for the past 15 years. I love to keep abreast of the latest frameworks and languages that help me build better applications, faster. I'm a massive fan of, and contributor to, EmberJS and it's community and ecosystem. I love where the web is heading and I do everything I can to ride the waves and make it a better place and help others to do the same.
Jon Beer

CTO and Co-founder, Zapnito

A technical leader and hands-on CTO with 19 years' experience implementing web technologies. I lead the technical delivery of the Zapnito platform, ensuring a scalable multi-tenant architecture, disruption-free daily release cycles and a highly effective development team that delivers platform enhancements for our customers. Get in touch with me to discuss your requirements for this or any Zapnito network or to share your feedback at any time.
Matt Hall

Creative Director, Zapnito

Creative Director at Zapnito. Former Design Lead at Sporting Index and Senior Designer at Informa Business Information. Over 9 years experience in UX/UI design and front end-development.

Jenefer Thoroughgood

Managing Director, Thoroughly Good Consulting

For nearly 20 years, I've worked in the digital media sector, with hands-on experience in editorial, marketing, sales and R&D. I'm passionate about engaging and understanding customers to develop great content and products. Formerly Chief Product & Customer Officer at Zapnito, I'm now an advisor to the company.
Steve Thompson

Strategy Director & Advisor, Zapnito Ltd.

My academic roots are in economics and mathematics and my professional roots are in financial analysis. My background has given me a wealth of experience in research, data interpretation and analysis. I have a close attention to detail, innate curiosity and ‘big picture’ awareness that I use to support the rest of the Zapnito team in truly understanding our customers' businesses. My aim is to ensure that both they and we succeed.