Zapnito

Hi Jodi, If you can send your requirements to support@zapnito.com ensuring that high resolution png image versions of your sponsor logos are included. The team can look at getting this set up for y... Read more »

Hello Craig. Please could you forward this question to support@zapnito.com so that we can create a ticket to track this iss... Read more »

We can! Just reach out to support@zapnito.com with a list of users you would like subscribed to a Newsletter type and one of the Engineering Team can do this for y... Read more »

We have 4 different types of Newsletters. These can be turned on from Settings > Feature Settings which community admins have access ... Read more »

Bulk uploading users is really easy! Head to Settings > Users and click the upload users butt... Read more »

Head to Settings > Homepage and reorder the widgets as you see fit. You can see the widget to drag each of the widgets around, and also have the option to toggle the widgets on & o... Read more »

Yes this is possible - just reach out to support@zapnito.com and we can remove these for you. These icons are automatically generated by the Zapnito platform, although we have had clients in the past requesting to remove these as it fits more with the look and feel of their communi... Read more »

Absolutely! We have a variety of code snippets that you can add to your homepage to really bring it to li... Read more »

In a case where a user is no longer part of the community or left the company, however you’d still like to keep all their content - you are able to lock them out of their account. ... Read more »

When heading to your users page, there are 3 different statuses. See below the difference between them: Unconfirmed - The user hasn’t confirmed their account or accepted their invitati... Read more »

The bell icon in the community is where you can find all your unread notifications. These are from another user @mentioning you on the community, great for engaging with a comment or piece of conte... Read more »

Profile picture: Recommended picture size is 512px x 512px Poster image: Recommended picture size is 1120px x 497px Room poster: Recommended picture size is 1280px x 960px

Manually inviting users to a room on a one-by-one basis can be time consuming. In the case you need to add more than 1 user to a Room at a time, there are two ways to do th... Read more »

A user can be in more than one group at a time. If you'd like to add a user to a group, head to Settings > Groups and click into the Group you'd like to ed... Read more »

The Digest is a feature that enables users to stay up to date with the content and conversations that matter most to them. It allows them to ‘watch’ the channels and rooms they are most interested in, and be notified by email about new content and conversations at a frequency of their choosi... Read more »

The Room invitation email is hard coded and cannot be customised. We have a standard copy which we use across all Room invitations, regardless of their accessibility (Open, Private or Secret).

To view all highlighted content, just head to your community URL and add '/highlights'. Here you'll be able to see how the order of highlights appears in your Highlights Newsletter, with the most recent highlighted piece appearing first.

Poster images can be added to posts only, we recommend highlighting posts on your homepage if using the Content Hero widget!

You have the option to receive content notifications for all new content published to the community, so you can stay up to date with the latest information. Head to your profile > Account Settings > Notification Preferences > Content Notifications to toggle these ... Read more »

We have released a small improvement and the Event show page now shows up to 100 attendees! A great way to network with others in your community leading up to the eve... Read more »

Hey Zurine, thank you for the great question :) If you're looking to live stream onto the homepage, you first need to hold your video call on a separate platform such as Zoom or Microsoft Teams. You then need to set up an RTMP encoder in order to embed this live video on your communi... Read more »

Hey Adam, thanks for your question! It is possible to add @mentions in content, group conversations, room conversations, and content commen... Read more »

Hi Joe, We have a post on all the different image size requirements here https://community.zapnito.com/posts/the-right-image-dimensions. Please let us know if there's any further information it would be helpful to include?

This is a really good question and one that is coming up a lot. Zapnito video panels are setup for having 1:1, 1:2 or up to 20 experts on a call discussing topi... Read more »

Zapnito offers a wide range of revenue-generating opportunities, including single and multi-sponsorship models, native and display multimedia advertising, and ecommerce and subscription access to online courses, with new revenue opportunities being developed all the time. As Zapnito is far more cost-efficient than building a new product in-house, we also help our customers save mon... Read more »