Zapnito

In a case where a user is no longer part of the community or left the company, however you’d still like to keep all their content - you are able to lock them out of their account. ... Read more »

When heading to your users page, there are 3 different statuses. See below the difference between them: Unconfirmed - The user hasn’t confirmed their account or accepted their invitati... Read more »

The bell icon in the community is where you can find all your unread notifications. These are from another user @mentioning you on the community, great for engaging with a comment or piece of conte... Read more »

Profile picture: Recommended picture size is 512px x 512px Poster image: Recommended picture size is 1120px x 497px Room poster: Recommended picture size is 1280px x 960px

Manually inviting users to a room on a one-by-one basis can be time consuming. In the case you need to add more than 1 user to a Room at a time, there are two ways to do th... Read more »

A user can be in more than one group at a time. If you'd like to add a user to a group, head to Settings > Groups and click into the Group you'd like to ed... Read more »

The Digest is a feature that enables users to stay up to date with the content and conversations that matter most to them. It allows them to ‘watch’ the channels and rooms they are most interested in, and be notified by email about new content and conversations at a frequency of their choosi... Read more »

The Room invitation email is hard coded and cannot be customised. We have a standard copy which we use across all Room invitations, regardless of their accessibility (Open, Private or Secret).

To view all highlighted content, just head to your community URL and add '/highlights'. Here you'll be able to see how the order of highlights appears in your Highlights Newsletter, with the most recent highlighted piece appearing first.

Poster images can be added to posts only, we recommend highlighting posts on your homepage if using the Content Hero widget!

You have the option to receive content notifications for all new content published to the community, so you can stay up to date with the latest information. Head to your profile > Account Settings > Notification Preferences > Content Notifications to toggle these ... Read more »

We have released a small improvement and the Event show page now shows up to 100 attendees! A great way to network with others in your community leading up to the eve... Read more »

Hey Zurine, thank you for the great question :) If you're looking to live stream onto the homepage, you first need to hold your video call on a separate platform such as Zoom or Microsoft Teams. You then need to set up an RTMP encoder in order to embed this live video on your communi... Read more »

Hey Adam, thanks for your question! It is possible to add @mentions in content, group conversations, room conversations, and content commen... Read more »

Hi Joe, We have a post on all the different image size requirements here https://community.zapnito.com/posts/the-right-image-dimensions. Please let us know if there's any further information it would be helpful to include?

This is a really good question and one that is coming up a lot. Zapnito video panels are setup for having 1:1, 1:2 or up to 20 experts on a call discussing topi... Read more »

Zapnito offers a wide range of revenue-generating opportunities, including single and multi-sponsorship models, native and display multimedia advertising, and ecommerce and subscription access to online courses, with new revenue opportunities being developed all the time. As Zapnito is far more cost-efficient than building a new product in-house, we also help our customers save mon... Read more »

No. The Zapnito development team will sort out all the tech for y... Read more »

The great thing about starting a community using the Zapnito platform is that you can get up and running really quickly. We can set you up with a URL straight away and then with a little bit of training you can start building and populating the site with conte... Read more »

The Zapnito platform is built on leading enterprise-grade SaaS technologies which are managed by the Zapnito development team.

Rob, this is a great question. We definitely built Zapnito with consulting services in mi... Read more »

We have a big Asian user base and starting to make some big efforts to optimise our platform access in China. As Jen says, its a truly international mod... Read more »

Drop us a line at contact@zapnito.com and we’ll get in touch.

There are a number of features we have designed to enable Zapnito users to share their expertise. For example, creating posts and videos, online video discussions, asking and answering questions and commenting on others’ conte... Read more »

Examples of Zapnito’s customers are world-leading scientific publisher, Springer Nature, B2B publishing leaders like Centaur Media, and household-name consumer brands such as Kelsey Media’s Psychologies magazine. We have also recently worked with NASA and J... Read more »