Updated feature: @ mentions

Updated feature: @ mentions

We are rolling out @mentions across our community, please see below for all the details about where you can tag a fellow user across the platform.

Where is it possible?

It is currently possible to add @mentions in content, group conversations, room conversations, and content comments.

Group conversations of up to 5 people are available in the community, which allow users to send private messages to one other. To read more about direct messages on Zapnito, please see this post.

The Why, What & How of @mentions

The @mentioning feature allows users to more easily engage with each other on the community. These mentions are an easy way to draw someone's attention to a high-priority conversation, comment or post.

To mention someone, you need to type their @name in a message. You can start by typing the @ character and a popup menu will appear with a list of users in the community. If you're doing this in a private conversation then the only available users will be the people in that private group.

When you notify someone with an @mention, they will see an @ sign next to their name in the conversation, and will receive one or more notifications.

If the @mention is on a private conversation the notification will come through the conversations icon at the top of the community, unless the conversation has been muted by the user.

If the person you @mention has email notifications enabled, @mentions will trigger an email notification, unless the conversation has been muted. Users can access their notification preferences under their 'Account Settings'. Any @mentions in comments will trigger an email notification.

When viewing content or conversations which have @mentions included, you can hover over the mentioned user with your cursor to see an expanded card with more of the user's profile information visible, and some options to get in contact with them directly. 

If you would like to switch on the conversations feature, or have any other questions, don't hesitate to get in touch with us at support@zapnito.com.