Expert Layer Presentation
Yesterday I presented to a large "professional body" organisation. In this meeting there was a lot of discussion on AI, Machine Learning. These things matter and must be key investments for organisations to turn their Big Data (old hype word) into intelligence. My challenge to them: we must not lose site of the Expert Layer. These are the people that matter. True expertise must rise above the noise and provide the right questions at the right time. This is the only way intelligence can become knowledge.