Getting ready for community launch

This course will go through the different steps to help you get ready for the launch of your community

6 Modules

Allocating Community Resources

Managing a community can be a daunting task. We are here to help you allocate the right amount of resources and to where to ensure a successful community

1 item

Best Practices Guide

Here is a guide with some top tips on how to ensure a successful launch for your community

Creating a great Welcome Campaign for your community

Learn all about the how-to-create a successful Welcome Campaign for the launch of your community

Onboarding your users

Learn more about the registration and onboarding process for your community user and members

Setting your Community Goals and KPIs

Learn how to set up SMART goals that will align your community aims alongside your strategy

Community Analytics - how to measure success

In this module you will learn more about community analytics and how to track this back to your core success metrics

What you'll learn

The Instructors

Laura Templer

Head of Customer Success, Zapnito

Georgina Sánchez Moles

Associate Product Manager, Zapnito Ltd.

Maria Craiu

Customer Success Executive, Zapnito

Waimai Lo

Director of Client Operations, Zapnito