Cookie Policy

Information about our use of cookies

    1. Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. 

    2. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

    3. We use the following cookies:

      3.1 Strictly necessary cookies. These trackers are used for activities that are strictly necessary to operate or deliver the service you requested from us and, therefore, do not require you to consent.

      3.2 Advertising cookies. These trackers help us to deliver personalized marketing content and to operate, serve and track ads.

      3.3 Social & Targeting cookies. These trackers help us to deliver personalized marketing content to you based on your behaviour and to operate, serve and track social advertising.

      3.4 Measurement cookies. These trackers help us to measure traffic and analyze your behaviour with the goal of improving our service.

      3.5 Experience Enhancements cookies. These trackers help us to provide a personalized user experience by improving the quality of your preference management options, and by enabling the interaction with external networks and platforms.

    4. You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie

Provider 

Purpose

Cookies with suffix _session

Zapnito

Used by the Zapnito platform to identify who you are. Assigned when you log in, this keeps you logged in to the site so you don’t have to constantly re-enter your username and password. This isn’t set unless you are a registered user. Expiration: when the browsing session ends.

__utma

Google

Google Analytics cookie, created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. Expiration: 2 years from set/update Used to distinguish users and sessions.

__utmb

Google

Google Analytics cookie, used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. Expiration: 30 mins from set/update.

__utmc

Google

Google Analytics cookie, not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. Expiration: End of browser session.

__utmz

Google

Google Analytics cookie, stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. Expiration: 6 months from set/update.

Cookies with gs_u_GSN prefix

GoSquared  

GoSquared Analytics cookie, used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing gs_u_GSN cookie exists. The cookie is updated every time data is sent to GoSquared. Expiration: 2 years from set/update. Used to distinguish users and session.

Cookies with consent_ prefix

Zapnito

Consent cookies to allow the Zapnito platform to keep track of which types of cookies you consent to.  Expiration: when the browsing sessions ends. 

Cookies with cf_ prefix

Cloudflare

Cookies provided by our web application firewall and content delivery network provider Cloudflare.  For full description please see https://support.cloudflare.com/hc/en-us/articles/200170156-Understanding-the-Cloudflare-Cookies

Cookies with aj_ prefix Zapnito Used by the Zapnito platform to identify who you are. Set for interoperability with Segment.

Local storage

Zapnito

HTML5 local storage used by the Zapnito platform to store local data to improve performance of the website to improve the experience of using the site.

_cfuvid

Cloudflare

The _cfuvid cookie is set when a site uses this option in a Rate Limiting Rule, and is only used to allow the Cloudflare WAF to distinguish individual users who share the same IP address. Visitors who do not provide the cookie are likely to be grouped together and may not be able to access the site if there are many other visitors from the same IP address.

_ga

Google

This is the main cookie used by Google Analytics and enables the service to distinguish one visitor from another and lasts for 2 years.

_gat_defaulttracker

Google

GA default tracker cookie.

_gid

Google

This cookie is installed by Google Analytics. The cookie is used to storeinformation of how visitors use a website and helps in creating an analyticsreport of how the wbsite is doing. The data collected including the numbervisitors, the source where they have come from, and the pages viisted inan anonymous form.

ajs_anonymous_id

Zapnito

Analytics tracking cooking to understand visitor usage using an anonymous visitor identifier.

cf_clearance

Cloudflare

Clearance Cookie stores the proof of challenge passed. It is used to no longer issue a challenge if present. It is required to reach an origin server.

consent_asked

Zapnito

Cookie to record is consent has been asked or not.

consent_policy

Zapnito

Stores the cookie policy acceptence categories chosen by the visitor when not logged in.

gs_u

GoSquared

This is used for tracking device information when browsing.

gs_chatau

GoSquared

This cookie is used for authenticating with the GoSquared Live Chat service.

zapnito

Zapnito

Zapnito community platform session cookie.

zapnito_welcome

Zapnito

Determines if the user has already seen the welcome message or not.

  1. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

  2. You can manage your cookie preferences by visiting https://community.zapnito.com/manage-cookies. Clicking on this link will redirect you to the community’s homepage, from where you will be able to reselect your cookie preferences. Alternatively, you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Last updated: 23rd May 2024